Contacts

Hotline (call from city and mobile telephones in the Republic of Kazakhstan is free): 8 800 080 8668

Call-center: +7 (727) 355 47 61, +7 (777) 150 94 22 (only WhatsApp)

Division	Extension number, e-mail	Address
Front Office Registrar activities, acceptance and issuance of operational documents to register transactions (orders, instructions) and execution of informational operations, as well as issuance of reports		On the territory of Tengiz Towers AC, 30/8 Satpayev Str., Almaty, 050040
Division Head	211
Deputy Head	150
Chief Specialist	153, 212, 214
Lead Specialist	151, 154, 158, 159, 210, 213
Additional Front Office in Almaty		Office No. 100, 65 Nursultan Nazarbayev Ave., corner of Makatayev Str., Almaty, 050004/A05H8M5
Chief Specialist	328, 329
Front Office Sector in Astana		Office No. 101, Nur-Saulet 2 Business Center, 13, Amangeldy Imanov Str., Almaty district, Astana, 010000
Sector Head	320
Lead Specialist	321
Registrar Division Confirmation of transactions’ registration and informational operations		On the territory of Tengiz Towers AC, 30/8 Satpayev Str., Almaty, 050040
Division Head	140
Deputy Head	142
Chief Specialist	141, 145, 146, 149, 221
Lead Specialist	144, 148, 220, 222, 223, 224, 225
Depository Activities Division Implementing depository activities, opening personal accounts and subaccounts, financial instruments’ recordkeeping, registration of financial instruments’ transactions, clearing		28, microdistrict Samal-1, Almaty, 050051
Division Head	338
Deputy Head	337
Chief Specialist	330, 331, 334, 335, 339
Lead Specialist	332, 333, 336
Secretary	354 (fax: 490)
Corporate Actions Division Assistance under corporate actions		28, microdistrict Samal-1, Almaty, 050051
Division Head	430
Chief Specialist	432, 433
Senior Specialist	431
Secretary	354 (fax: 490)
Banking Operation Division Bank accounts’ opening and maintenance, money transfer, interaction with banks		28, microdistrict Samal-1, Almaty, 050051
Division Head	410
Chief Specialist	412, 413
Lead Specialist	411
Secretary	354 (fax: 490)
Financial Instruments Codification Sector Allocation of international identification numbers for securities and financial instruments		28, microdistrict Samal-1, Almaty, 050051
Sector Head	480
Lead Specialist	481

Head Office:

28, microdistrict Samal-1, Almaty, 050051

Telephones (reception): +7 (727) 262 08 46, 355 47 60

Fax: +7 (727) 262 08 46, 355 47 60

Back-up center: +7 (727) 330 72 60

E-mail: csd@kacd.kz,

Additional Office: On the territory of Tengiz Towers AC, 30/8 Satpayev Str., Almaty, 050040

Division	Extension number, e-mail
Reception in the main office (28, microdistrict Samal-1, Almaty)	300 (fax: 491)
Reception in additional office (on the territory of Tengiz Towers AC, 30/8 Satpayev Str., Almaty)	100
Corporate Secretary Information on KACD shareholders	306
Secretary of the Management Board	305
Internal Audit Service Auditing and evaluating efficiency of KACD internal control system	390, 391
Legal Division Ensuring legitimacy of KACD activities, legal assistance of KACD activities
Division Head	420
Deputy Head	113
Chief Specialist	421, 422,423, 424, 112
Division of Information Systems Development Developing and adopting information systems
Division Head	380
Deputy Head	381
Methodology Division Development of KACD regulatory base
Division Head	460
Chief Specialist	396
International and Public Relations Division International cooperation, organization and coordination of conferences and training seminars, publication of information and registration at KACD website
Division Head	397
Chief Specialist	395
Website administrator	164
Financial Director	304
Accounting Division
Division Head — Chief Accountant	440
Deputy Head – Deputy Chief Accountant	130
Chief Specialist	441, 443
Lead Specialist	131
Accountant-cashier	442
Risk Manager Risk management and KACD financial monitoring
Risk Manager	360
System Administration Division Maintaining information systems
Division Head	370
Chief Specialist	373
Lead Specialist	372
Human Resources Manager	365
Administrative Division Material and technical supply, organization of conferences, meetings and training seminars, organization of procurement
Division Head	350
Deputy Head	351
Call-center Receiving of incoming calls and e-mails from clients of KACD	ccmail@kacd.kz, investonline@kaсd.kz (for users of Invest Online)
Division Head	470
Deputy Head	471
Record Office
Division Head	180
Specialist	181, 182, 183
Security Sector
Sector Head	455
Data Base Administrator	384
Compliance Control Sector
Sector Head	423